Reviews
E Flanders
February 10, 2021
Felt a little like I was an inconvenience. Was even asked to move my therapy to the specialist working with my hand injury. Was the therapist upset I didn’t want to do my hand therapy with them when I in fact need a “hand” specialist. I don’t know but it was a little unnerving and made me not want to go back there. I watched and listened to the other therapists and they were all very personable with their clients and communicated concepts better than mine. I kind of wish I’d been assigned to a different therapist as I really felt like I was a burden. Honestly felt like my therapist was just going through the motions and was more concerned with the computer than actually “working with me “.
Natalie R.
January 25, 2021
I am not normally in the habit of writing letters of thank you, however, I could not let this opportunity to express my sincerest gratitude for Greg Roman pass me by.
I have been an officer with the Los Angeles Police Department for the last 26 years. For the last eight years I have served as a director for the Los Angeles Police Protective League. My area of specialty within the league has been overhauling LAPD’s workman’s compensation system. I have worked solely with members that have been injured on the job and are in various degrees of pre and post treatment. I have witnessed officers that have been put through the ringer when it comes to receiving timely, quality care.
I have never experienced the level of professionalism shown by Greg. Throughout this process, the continuity of care from beginning to end was exceptional. He is truly knowledgeable, and it was very evident to me that he has an immense amount of pride in his vocation.
He was consistently aware of just how far to push me without injuring me further or causing too much discomfort. He did not hesitate to come alongside me, doing the exercises with me rather than passively standing by. That empathetic approach is not experienced very often these days.
I have been an officer with the Los Angeles Police Department for the last 26 years. For the last eight years I have served as a director for the Los Angeles Police Protective League. My area of specialty within the league has been overhauling LAPD’s workman’s compensation system. I have worked solely with members that have been injured on the job and are in various degrees of pre and post treatment. I have witnessed officers that have been put through the ringer when it comes to receiving timely, quality care.
I have never experienced the level of professionalism shown by Greg. Throughout this process, the continuity of care from beginning to end was exceptional. He is truly knowledgeable, and it was very evident to me that he has an immense amount of pride in his vocation.
He was consistently aware of just how far to push me without injuring me further or causing too much discomfort. He did not hesitate to come alongside me, doing the exercises with me rather than passively standing by. That empathetic approach is not experienced very often these days.
Mark C.
July 31, 2020
This is the best therapy office you could ask for. I have very severe migraines and so I started being treated to see if it would help lesson them or at least make them so they weren't so intense and I'm so grateful for the care and concern they show their patients. I came in some days so bad and Brad did his best to not make them worse! After about 3 months I am happy to say even though I do still have migraines they are not as often or as severe prior to my care! If you need PT this is the place to come! Thanks to all the staff for making me feel like family! Brad, Michelle and Justin thank you!
Rebekah F.
April 8, 2020
I've been seen at the Hayden location for several issues and all the people there are nice and caring.
Deena R.
December 13, 2019
On July 29th, I underwent a R total knee replacement, and shortly thereafter I began physical therapy at NIPT in Hayden. It was the best decision I ever made in going there, as not only was I receiving the best therapy by such qualified therapists, but they made the therapy fun and decreased my pain within a short period of time! The entire team, including the hard-working gals in the front office, were so very friendly and helpful to everyone! I just loved the comradely! I truly looked forward to going for my therapy and will miss everyone when I imminently finish, thanks to all their professional help.
I highly recommend NIPT in Hayden to everyone!
I highly recommend NIPT in Hayden to everyone!
Kathrin M.
September 19, 2019
Todd Cook has done a good job on me. He knows what he's doing and is effective when he is working on my neck and back. I would recommend him.
Larry M.
September 12, 2019
I'm 58 and have been an athlete and weight lifter my entire adult life. I recently had rotator cuff surgery and Todd Cook was my therapist. He was terrific/instrumental in my recovery; professional, clinical, methodical, but very personable.
The staff is friendly and efficient. I'm always ushered in right on time and leave on time. I highly recommend Todd and the staff at NIPT.
Mark Lazar
Hayden, ID
The staff is friendly and efficient. I'm always ushered in right on time and leave on time. I highly recommend Todd and the staff at NIPT.
Mark Lazar
Hayden, ID
Mark L.
August 31, 2019
I was seen at North Idaho Physical Therapy and was very happy with the service I received. Kristoff was very good with working with me and helped me Immensely. I would highly recommend this group.
Thank you North Idaho physical therapy Group.
Tyler Bigard.
Thank you North Idaho physical therapy Group.
Tyler Bigard.
Tyler B.
January 31, 2019
Definitely the best care I have received. Matt is an awesome physical therapist and did such a great job explaining my injury and how we are going to fix it. He is very thorough and you can tell he always has your best interest in mind. I would recommend Matt to anyone looking for Physical Therapy.
Tierra H.
January 7, 2019
After knee replacement surgery last May, I started physical therapy in Post Falls, with Dave. I had terrific support and encouragement. The staff was friendly and professional. I am still returning for additional advise. Thank you!
Sharon S.
October 31, 2018
While at the pickleball tournament in CDA recently, I was treated by Steve Jessup for my plantar fasciitis. He was extremely thorough, professional, and was a tremendous help to me. I’m doing my stretches, icing and roller several times a day, and am following his advice on contacting a local PT. Thanks much Steve, very helpful!
Tom Kendrick
Santa Rosa CA
Tom Kendrick
Santa Rosa CA
Tom K.
August 27, 2018
A BIG THANK YOU to Matt Lucas and Jen Smart for "fixing" my ankle! I had my first pain-free eight mile run a few days ago - that hasn't happened in months! You guys are the best!
Mary T.
June 18, 2018
North Idaho physical therapy has been excellent to me. I have gone to north Idaho physical therapy on and off for the past 4 years after being hit by a truck on my bicycle. They have rehabbed me from a single knee surgery and a double knee surgery. the front desk ladies are always happy and kind. My physical therapists Todd and Paige are excellent. they focus on your needs and are very helpful with recovery. I recommend North Idaho Physical Therapy to anyone in need of help recovering from an injury.
Aaron
Aaron
Aaron W.
June 5, 2018
this place is really good for rehab. I had a very bad fall and have been doing well with the stretches and exercise. The therapist here are very knowledgeable with all types of exercises. Very wonderful rehab. facility.
Nancy D.
April 18, 2018
I went to other therapists with little results until I went to Matt Hankes. He uses a manipulation technique that incorporates actual muscle/joint manipulation along with guided stretches & monitoring of progress.
He is a top notch therapist that I highly recommend!!! Very caring & professional.
He is a top notch therapist that I highly recommend!!! Very caring & professional.
Cynthia G.
April 4, 2018
I came in to get some help with an It band issue and some lower back pain that had bothered me for years. The help that I received truly has changed my life. I can now stand up straight without hesitation and the knee and hip pain from my IT band is so much better. Thank you so much for your help. Truly can't thank you enough!!
Shelly K.
March 26, 2018
I found the staff to be competent and efficient with a sense of humor, totally important-special thanks to Matt and Jennifer for all their help and support, professionals all the way
March 23, 2018
I am very impressed with the staff at north idaho physical therapy with their instruction and plans for home. I would highly recommend them.
kg
March 9, 2018
I really enjoyed my treatment at north Idaho physical therapy. Matt was extremely nice and accommodating in taking care of my injury. i would recommend this place to anyone.
brandy b.
February 19, 2018
Dave Andrews and his staff are amazing, have the best bedside manners and can make being in pain fun. I enter with a full knee replacement and many issues. Today I am fully recovered, pain free and I owe it all to these amazing people and of course my therapist Dave.
Henny L.
February 19, 2018
From the moment you walk into the office you feel welcomed. Everyone, from the front office to the back therapy area are supper friendly, caring and supportive. I had been having back pain for 6 months that just would not ease up OR go away. After only 2 sessions I had relief. After 5 sessions ....almost new. Zach Parks knows his stuff. A dozen awesome exercises added to my gym routine. Happy dance 🙂
Sherri N.
February 14, 2018
Very Professional and a smile on every visit. would recommend to anyone.
Gary B.
February 13, 2018
I was very pleased with my entire experience. From the receptionist, to the cleanliness of the facility, to Jeff and everything in between. I've gone to other PT places and I always felt like they were trying to get me to keep coming forever. Here, I felt like the goal was to get me better and get me back to full health and not keep coming back unless necessary. I will definitely be recommending NIPT to family and friends.
Tim R.
February 13, 2018
Dave has done a great for both of my knee replacements
Frank Roberge
February 13, 2018
everybody at pt is very helpful and very nice,I would recommend this place to anyone.
chuck t.
December 6, 2017
I just ended 2.5 months of therapy on my right shoulder. The care and exercises I received were excellent! I appreciated Jeremy's expertise and professional manner. His sense of humor helped through the tough times. My shoulder is now about 90% healed and I am being sent home to continue the exercises on my own. This experience has been very helpful and I would recommend North Idaho Physical Therapy to anyone!
Sam L.
November 20, 2017
it is a very good place to go if you need physical therapy i enjoyed the time.
bobby c.
November 17, 2017
Awesome group. I never thought I would see the day when I had no pain, but here I am!! So very thankful.
Erin B.
November 3, 2017
Zach was amazing with my son. he was very knowledgeable and helpful with all his encouragement for not only my son but me.
I would highly recommend him to anyone.
Thank you so much!
I would highly recommend him to anyone.
Thank you so much!
susie f.
November 1, 2017
great people and skill thankyou
larry j.
October 27, 2017
Great place for physical therapy and Chiro services. The staff is amazing and very patient. Wonderful for the elderly and young alike. Can't say enough...this is the place to go!
Mary W.
October 20, 2017
Zach was wonderful. I went to another place before and he is much better.
Jean V.
October 18, 2017
Zach is very knowledgeable in the exercises to rebuild my rotator cuff muscles. I'm doing well and have no problem with the exercises. He is very courteous.
Kenneth B.
October 17, 2017
I came to the office in Coeur d'Alene with what seemed like impossible back problems in the fall of 2009. I am now competing on the National level in synchronized swimming. I also recently learned to boogie board in the ocean. I am now 66 years old. Prior to this I was a dancer but developed feet problems so with you introducing me to water therapy...well the rest is history.
Frances S.
October 14, 2017
DAVE AND THE STAFF WERE ALL WONDERFUL. APPOINTMENTS WERE TIMELY AND DAVE SUPERVISED MY EXERCISES ENSURING THAT THEY WERE PROPERLY DONE. HE ANSWERED ALL QUESTIONS THOROUGHLY (AND I OFTEN HAD TO ASK MULTIPLE TIMES) AND EXPLAINED THE MECHANICS OF MY INJURIES AND THE ACTION OF THE CORRECTIVE EXERCISES. HE DIDN'T LIMIT HIS EXPERTISE TO THE SPECIFIC INJURY I WAS REFERRED TO BUT INCORPORATED EXERCISES THAT ADDRESSED FUNCTIONING FROM PREVIOUS SURGERIES. I WOULD HIGHLY RECOMMEND NIPT TO ANYONE IN NEED OF PT.
SUSAN M.
October 5, 2017
Zack was just wonderful. North Idaho Therapy is a great place to come.
Christine Anderson
October 5, 2017
I feel that Zack was the best therapist I have ever had ( and I have had several).
My time spent here was very beneficial and actually enjoyable.
My time spent here was very beneficial and actually enjoyable.
Rita C.
October 5, 2017
the help was wonderful from front desk help to each pt session. everyone very helpful.
Janet M.
October 4, 2017
My experience with therapy has been outstanding. Everyone has been very professional and friendly. I would recommend this business to anyone.
Dick F.
October 4, 2017
everyone is very friendly and helpful. their knowledge and experience is obvious in the care and therapy techniques. I have Stephanie who is a top notch therapist, based on my previous experience with other therapists. Keep up the good work and the excellent customer service.
albert m.
September 28, 2017
I have been to NIPT for a foot injury and knee injury. The staff is so helpful and knowledgeable. They always have a smile on their face and are eager to help me get me back to 100%.
Julie M.
September 28, 2017
The whole process implemented by my therapist, Greg, not only helped rid me of my chronic back pain, but also started me down a path of success as far as living healthy and avoiding things that may lead to more serious problems down the road. I have done a complete turn around and feel better than I have in a very long time. I would recommend this office to anyone I ever talk to regarding physical therapy. Thank you for changing my life.
kaleb m.
September 25, 2017
Todd somehow makes it fun to be in pain.I always look forward to my appts & feel better when done.I highly recommend North Idaho Physical Therapy for any rehab as they are the best that i have ever worked with.Thank you Todd,You are the best
Steve D.
September 25, 2017
AFTER 3 APPOINTMENTS I FEEL 75% BETTER. THE WHOLE STAFF IS VERY PROFESSIONAL AND VERY KIND.
Jim R.
September 19, 2017
tops in every catagory including employees, awesome place to feel comfortable
Richard w.
September 18, 2017
i am very pleased with the therapy i received.
the staff is very friendly and makes you feel comfortable.
the staff is very friendly and makes you feel comfortable.
laura kees .
September 15, 2017
they do a great job here. don t hesitate to do your therapy,it really does make a difference
randy h.
September 15, 2017
I thoroughly enjoyed my time at this facility. I had the pleasure of working with Todd, Paige, and Michelle. They were all very professional and excellent at their jobs. The environment was very clean and the atmosphere was welcoming and friendly. I would not hesitate to return to this facility if I have any further PT needs. The best part is that I feel like my neck and arms are healing nicely. Thank you.
Carol J.
September 14, 2017
I love the staff here! So helpful and always offering good information. Physical therapy was imperative to my recovery and gaining control of my health back. The chiropractic services were as equally outstanding and really brought my body back to a place where I was no longer in pain. I have regained mobility, independence, and strength thanks to North Idaho Physical Therapy.
Angela S.
September 14, 2017
From the front desk to the whole staff are great. hope I can see them again if I need to. Chiropractic is great also
Eric K.
September 14, 2017
Great place great people Chiro and Therapy. I feel like i am among friends when here. All happy and smiley love this group of peeps.
Debbie M.
September 14, 2017
I think you guys are great, havent had much sugsess regarding my situation, but will keep trying
kevin g.
September 14, 2017
Excellent work by entire staff.
Fred Fricke
September 13, 2017
Great people to work with. They are easing my pain. Easy to schedule or reschedule appts. wuold refer family and friends.
Larry R.
September 13, 2017
I was also skeptical of chiropractic until I saw Dr. Missy. She is very gentle and has worked miracles for me. Forever fan!
LoRene R.
September 13, 2017
NIPT is full of fun loving people who are here to help. they are friendly and supportive. I mainly go and see the chiropractor melissa who is by far the best chiropractor I have been too. would definitely recommend them all.
tiffany p.
September 13, 2017
Has helped me a lot with my balance problem so far.
art F.
September 13, 2017
I worked with Matt, Paige, Jen and Michelle. They were all very warm and caring about my care needs. They worked very well with me and I feel I have benefited greatly and achieved my goals obtaining full use of my knee again.
Penney R.
September 13, 2017
When I started I was a real witch, Pain was awful. Thank goodness they didn't lock the door when they saw me coming. I feel like I have a life again.
Marge M.
September 13, 2017
Made me work hard but well worth it! Thanks Jeff for the motivation. Love the staff.
Marjory B.
September 5, 2017
Everyone here is fantastic. Jeff did an amazing job.
Rachael H.
September 5, 2017
Matt was very caring and explained everything very well. He's a great listener and really cares about his patience. we'll be coming back for sure
Violet Burge .
August 31, 2017
I think that Matt Hankes is a great physical therapist with good knowledge and a great personality.
Frankie L.
August 30, 2017
excellent
sonny m.
August 29, 2017
I really enjoyed my experience here and the help and support of the staff. It was a great recovery process
Rachel H.
August 29, 2017
After my knee replacement surgery I worked with different PTs in rehab. At NIPT I have worked with Zack and he was the best by far. He has motivated me here and at home to stay with the program regardless of how I felt on any given day. He has made sure that I push to the point of success without having a bad, painful experience. He is the best and everyone else at NIPT have been positive and supportive.
Paul K.
August 25, 2017
Very professional place.
I can only rate one person-
"ZACHARY PARKS, DPT- as I only worked with him personally.
He is knowledgeable,cares about you getting well,and knows how our bodies are put together. To me, that's important,since Doctors never tell you anything.
I may still need some kind of surgery, but if I do, it would not be for the lack of their knowledge or caring!
I can only rate one person-
"ZACHARY PARKS, DPT- as I only worked with him personally.
He is knowledgeable,cares about you getting well,and knows how our bodies are put together. To me, that's important,since Doctors never tell you anything.
I may still need some kind of surgery, but if I do, it would not be for the lack of their knowledge or caring!
Joann Javorka
July 26, 2017
I have worked with the therapists at North Idaho Physical Therapy for rehabilitation following two knee replacements, one hip replacement, and one shoulder replacement. They have always helped me get back to doing the things I love. Most recently they have helped me overcome hip bursitis and return to dog agility training and trials with my two shelities, Honi and Misti Rose. Thank you NIPT!
Evon
I have been a patient at North Idaho Physical Therapy for 20 years. I have been there after surgeries, pulled muscles and tendonitis. The friendly and professional staff get me back to work, play and to the things that really matter most.
Kathy McDowell
North Idaho Physical Therapy has helped me whenever I have needed it--from recovery from injures playing sports when I was a kid and now as a professional motor cross rider. Thanks for yourgreat care NIPT!
Ryan Breece
After 15 years in the Fire Service, working construction and playing sports, I needed help. Rotator cuff surgery, total knee replacement and most recently back surgery. North Idaho Physical Therapy has always come to the rescue. I’ve felt so much better after all these years and been able to do what I want, enjoy life and do fun things. Thanks Matt and North Idaho Physical Therapy for making it all work...better!
“Joe-Scott” Guild
Last year, I ruptured my Achilles tendon playing tennis. After surgery and ten weeks on crutches, I began physical therapy at NIPT with the goal of rehabilitating my injured foot and returning to physical activity as soon as possible. The therapists and other staff were great to work with. They were very thorough in developing a program that allowed me to make steady progress in my recovery. A little more than three months after I began physical therapy, I successfully walked a half marathon. Shortly thereafter, I was cleared to start running again, and in three months I ran a half marathon. I have since completed yet another half marathon and plan to run several more this year.I continue to achieve my goals as I strive to get stronger and run faster. A big thanks to NIPT for getting me back on my feet. With their guidance and therapy plan, I have been able to resume all activities I was doing before my injury.
Bob Springli
NIPT put my body back together over and over as I prepared for the Ironman Coeur d’Alene.
Derek Garcia, CDA, ID
In Dec 2012, I had surgery for double knee replacement. The next couple months were as diffi cult as any I had ever experienced. With NIPT’s help I was back at work in 6 weeks and as good as new in 3 months. Whenever I needed extra care they were available to help. This year I was skiing again and enjoying all the activities I used to do pain free. The staff at NIPT helped me through a tough time and helped give me my active life back.
Craig Leaf
